GDPR

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories that form the basis of our client communications so we can be very specific in what we do and don’t send you.

Legitimate business interest categories. These are categories we think are critical for us to provide you and your pet the best possible healthcare service:

• Vaccine reminders
• Parasite treatment reminders
• Appointment reminders
• Health check reminders
• Reviews and surveys

Marketing categories. These keep you and your pet up to date with offers and promotions relating to your pet and the practice:

• Practice/pet care advice
• Offers and promotions

For each of the above you can choose to be contacted by text, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communication preferences?

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately.  If at any point you change your mind in the future, we can change them again as required.